IDENTIFIER OF THE SERVICE PROVIDER.
SPANISH FLAVOUR S.L., (hereinafter SPANISH FLAVOUR) has its registered office in Calle Olmo 3, Albacete, Spain, is provided with CIF number B04950432.
SPANISH FLAVOUR launches through the Internet site https://www.spanish-flavour.com (hereinafter “the Service”) hosted on the Internet portal htpps://www.spanish-flavour.com a virtual marketplace (Marketplace) that will allow Buyers, after registration as users of the same, contact through its intermediation, with sellers, also registered on the web (hereinafter “Sellers”) in order to acquire and proceed to the provision of products and / or services offered through the Service.
To use the Service, the Buyer must accept these General Terms and Conditions, without restriction or reservation. This acceptance is made concrete by a validation click during the process of registration to the Service or order placement.
SPANISH FLAVOUR, through the Service, only provides a platform to facilitate transactions between Buyers and Sellers and, therefore, does not guarantee that they will be carried out effectively, leaving the conclusion of transactions to the free will of those.
With the acceptance of the present conditions, the buyers exempt SPANISH FLAVOUR of any responsibility derived from the transactions that are carried out or try to be carried out using the Service, being SPANISH FLAVOUR to the margin of the contractual relation that is established, in its case, between Buyers and Sellers.
The purpose of these General Conditions is to define the conditions under which SPANISH FLAVOUR makes available to Buyers, within the Service, technological tools used to offer the purchase and installation of Products through the Sellers.
DESCRIPTION OF THE SERVICE.
The Service consists of a set of tools that allow buyers to register on the Web, contact the Sellers to place orders for Products and confirm, where appropriate, the conditions of provision of the same.
Transactions made through the Service are processed directly between the Buyer and the Installer. SPANISH FLAVOUR is in no way a reseller of the Products offered by the Installers, through the intermediation of the Service. As a result, the Products offered in the Service cannot be returned or exchanged in or through SPANISH FLAVOUR reverse logistics.
Since SPANISH FLAVOUR is not the Seller-Lender, the Royal Legislative Decree 1/2007 of November 16, 2007, approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws (hereinafter “LGDCU”) between SPANISH FLAVOUR and buyers will not be applicable.
ACCESS TO THE SERVICE.
Access to the Service by Buyers is reserved for strictly personal use. When using the Service, the Buyer declares that he/she is acting in a private capacity.
The registered users, to use the Service, the Buyer has to use the user data and the password created during the opening of his account. The Buyer undertakes to keep them secret and not to disclose them to third parties, as he will be solely responsible for access to the Service thanks to his username and password, unless there is proof of fraudulent use not attributable to him. In case of loss, hacking or fraudulent use of your login and/or password, the buyer agrees to immediately inform SPANISH FLAVOUR.
PRICE OF THE SERVICE.
The registration and the use of the Service are free (except for possible costs of the connection, where the price depends on the user’s data provider, without obligation of purchase by the Web). Only the purchase of Products would be paid to the Vendor-Providers, under the terms provided in the Conditions provided for them.
For the purposes of the provisions of Law 15/1999, of December 13, Protection of Personal Data, as well as R.D. 1720/2007 of December 21 by which approves the Regulation that develops the L.O. 15/1999, SPANISH FLAVOUR informs you of the existence of a file of personal data created by and under the responsibility of SPANISH FLAVOUR, with the data obtained in the Marketplace platform located on the website https://www.spanish-flavour.com.
The purpose of this file is to manage your relationship with us, as well as the realization of promotional and advertising activities of our own or third parties. We also inform you that your data will be communicated to the Seller-Installer in order to provide, by the same, the services provided and object of this Marketplace.
In compliance with the provisions of the Regulation of development of the Organic Law of Data Protection 15/1999 of December 13, approved by Royal Decree 1720/2007 of December 21, in Law 34/2002 of July 11, Services of the information society and electronic commerce and other provisions issued in its development, we inform you that you may, at any time, exercise your rights of access, rectification, deletion, portability, opposition and limitation of processing of your personal data by writing to: AGREGADOR DE CONTENIDOS, SPANISH FLAVOUR, Spain , indicating the name and surname with which it was discharged, and attaching a photocopy of the user’s ID.
SPANISH FLAVOUR commits itself in the use of the data included in the file, to respect its confidentiality and to use them in agreement with the purpose of the file, as well as to give fulfillment to its obligation to keep them and to adapt all the measures to avoid the alteration, loss, treatment or not authorized access, in agreement with the established in the Regulation of development the Organic Law 15/1999 of Protection of Personal Character data.
Our secure server guarantees the privacy of the data you transmit to us. This privacy is achieved through the SSL protocol, encrypting the data sent using the RSA encryption system, so that no one can appropriate them as they do not have the necessary key.
All texts, comments, reference works, illustrations, works and images reproduced or represented on this site are strictly reserved as copyright and intellectual property, whose right of use belongs or is assigned to SPANISH FLAVOUR, for the entire duration of the protection of these rights and throughout the world.
Any reproduction, representation, modification or adaptation of all or part of the Web and/or all or part of the elements that are on the Web or that are incorporated is strictly prohibited.
If any product marketed through this service is subject to intellectual or industrial protection, the Seller-Lender shall be solely responsible for any breach of such rights, exonerating SPANISH FLAVOUR from any claim that may arise from such breach.
SPANISH FLAVOUR’s liability to Buyer shall only be for acts directly attributable to SPANISH FLAVOUR and which cause damage to Buyer directly caused by such acts committed by SPANISH FLAVOUR.
SPANISH FLAVOUR shall not be liable for any damage that may be caused to the buyer and in which SPANISH FLAVOUR may have intervened indirectly.
SPANISH FLAVOUR shall not be liable for any damages that may be caused to the buyer due to the buyer’s misuse of the Service or any error on the buyer’s part. Nor shall SPANISH FLAVOUR be liable for acts attributable to a third party to the Service.
SPANISH FLAVOUR will not be responsible, under any circumstances, for the contents that the Vendor-Lenders may incorporate on the website owned by SPANISH FLAVOUR, especially with regard to the description of Products, the technical characteristics of the same or their suitability for the interests and conditions of installation at the address designated by the Buyer.
Finally, although the transactions are between buyer and seller and outside the marketplace, SPANISH FLAVOUR will always be willing to mediate between the user and the seller-installer in the event of any problem arising from the sale.
Any complaint or claim relating to the Products themselves, the commercial guarantees and the information contained in the description of the Products or to the provision of the Products shall be redirected to the Provider in each case, who shall assume full and exclusive liability in this respect.
WITHDRAWAL AND SUSPENSION OF SERVICES.
SPANISH FLAVOUR may withdraw or suspend at any time and without prior notice the provision of the Services to those Users who fail to comply with the provisions of this Document.
DURATION AND TERMINATION.
The provision of the Service has, in principle, an indefinite duration. SPANISH FLAVOUR, however, is authorized to terminate or suspend the provision of the Service at any time. When reasonably possible, SPANISH FLAVOUR will give prior notice of the termination or suspension of the provision of the Portal service and other Services.
The parties submit, at its option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the domicile of Madrid or Albacete at the option of SPANISH FLAVOUR.
SHIPMENTS AND RETURNS
We work with the best courier companies in this country, selected under strict criteria of professionalism and guarantee for our customers. All shipments are insured so that the customer does not run any risk and can always receive their products in perfect condition.
Shipping costs and delivery times.
– The shipping costs are 6,05 € (VAT included) and for purchases over 50 € the shipping costs are free.
– The delivery time at the shipping address is from 24 to 72 hours, excluding Saturdays, Sundays and holidays.
Rest of Europe
– Shipping costs depend on the country of delivery.
Warranty, return or exchange of an item.
If you are not satisfied with the product you can request its return by communicating it by e-mail (email@example.com).
The return period is 14 working days from the date of receipt of the shipment. The refund of the amount will be effective in the same payment method in which it has been made at the time we receive the goods, which will send us the customer assuming the shipping costs.
The product must be in perfect condition, in its original packaging and with accessories or gifts included where appropriate. If the product is not returned in its original packaging or not in perfect condition, there may be a depreciation of the value of the product.
The refund of the amount will not be effective until the merchandise arrives at our facilities and it is verified that the product has not been in any case manipulated or altered.
If the return is due to the fact that the product is defective or was not the one requested, as well as defective products that are under warranty, the costs of collecting the goods will be borne by the Seller.
If the product is defective or was not the one requested you may request an exchange within a period not exceeding 24 hours. In this case the costs of collection and delivery of the goods shall be borne by the Seller.
If, on the other hand, the exchange is due to the fact that the customer does not want the product, the customer must send us the goods and pay the shipping costs.
Once the goods have been received, we will proceed to ship the new product and the customer will be responsible for the shipping costs, which will be paid cash on delivery.
The exchange of the product will not be effective until the merchandise arrives at our facilities and it is verified that the product has not been in any case manipulated.
The product must be in perfect conditions, in its original packing and with the accessories or gifts included in its case. After checking the condition of the product, the amount will be refunded according to the same method of payment used by the customer (in cash payments, the refund of the amount is made by bank transfer).